Bring a New Level of Customer Experience to Your Customers
How Vidstep Helps With Your Customer Support
Superior Customer Onboarding
Onboarding is crucial for any business, because without a great onboarding experience, customers are likely to churn before they even get a chance to see the value in your product.
That’s where Vidstep comes in. Vidstep is a video-based customer onboarding tool that makes it easy to create engaging onboarding videos for your customers.
Customer Enablement Breeds Loyalty and Engagement
We all know that happy customers are more likely to return and do business with us again. But what about those customers who are just getting started with our products or services? How can we ensure they have a positive experience from the very beginning? The answer is simple, Vidstep.
With our interactive videos, your customers will feel engaged right from the start.
Unlock the Key to Customer Retention and Expansion
Vidstep is a powerful video support tool that can help you keep your customers engaged and coming back for more. Vidstep’s easy-to-use interface makes it simple to create micro-training videos, so you can spend less time on production and more time on customer engagement. With Vidstep, you can keep your customers coming back for more while also growing your business.
How Vidstep Works
Record Or Upload Your Video
Record your screen and your voice, or upload a file to start your Vidstep.
Create and Add Your Steps
Quickly and easily create your steps in our studio by adding a title and description.
Publish and Share Your Vidstep
Once you’ve added all your steps and any resources, click publish and share.
Vidstep Helps You Create
Workspaces allow you to keep your vidsteps organized and separate from everyone else's. You can create as many workspaces as you want, and each workspace can have its own unique name.
One way to make your Vidsteps more helpful is to add resources that your viewers can use to learn more about the topic. This might include documents, articles, or images.
There are three visibility controls that you can set for each Vidstep. Workspace, public, or private.
Vidsteps provides real-time analytics so you can see how your video is performing as soon as it's published. This allows you to make changes and improve your video quickly and easily.
Start With Vidstep Today and Unleash the Full Potential of Your Business
Trusted by Thousands of Businesses
I was very skeptical when I was introduced to Vidstep. However, after using it for a few months now, I’m a true believer and…
I was very skeptical when I was introduced to Vidstep. However, after using it for a few months now, I'm a true believer and a die-hard fan! It is so easy to create and host instructional and onboarding videos, and how-to guides for my company. Thank you Vidstep, for creating this excellent godsend software!
Vidstep is excellent to create step-by-step videos to advertise how a physical or digital product works to sell or…
Vidstep is excellent to create step-by-step videos to advertise how a physical or digital product works to sell or promote. It is really very easy to use. It also allows me to easily embed it on any website. Vidstep has come to be a game changer when it comes to step-by-step instructional videos.
Best-hosting option for training and how-to videos. You can easily add files and manuals to your videos—straightforward and intuitive software.
Vidstep is an awesome App to share content and/or instructions. Highly recommended! 😃
Very easy and powerful tool to create tutorial videos. My students can go directly to marked points. And…
Very easy and powerful tool to create tutorial videos. My students can go directly to marked points... And see this "step" many times in a loop... Very nice to understand the trickiest parts of a lesson/manual/tutorial. Great tool!!